Terms and Conditions and Privacy Policy

General Terms and Conditions


Section 1 - Scope of application

These General Terms and Conditions apply to all contracts concluded with wooftiger KlG, Niederdorfstrasse 2, 8001 Zurich ("wooftiger"). You acknowledge these terms and conditions in the version valid at the time of the order during the ordering process.

Section 2 - Conclusion of contract and delivery of products

2.1 All contracts concluded via www.wooftiger.com are concluded with wooftiger. By clicking the purchase button, the customer places a binding order. A binding contract is concluded upon receipt of the order confirmation..

2.2 The ordered products will be delivered as soon as we have received the customer's payment in full.

2.3 The delivery is subject to the timely and proper self-delivery by our suppliers. In the event of force majeure, such as strikes and other industrial action, riots, war, natural disasters, as well as in the event of delivery stoppages by the manufacturer or subcontractors, there shall be no delay in delivery. The Seller shall not be liable for delays in delivery caused by manufacturers or third parties.

2.4 If, after conclusion of the contract, products cannot be delivered in whole or in part for reasons beyond wooftiger's control, the customer is entitled to withdraw from the contract. In this case wooftiger will refund any payments already made.

2.5 After shipment, the risk of accidental deterioration and accidental loss of the goods shall pass to the customer. Wooftiger is not liable for any fault of the transport company used. The obligation of wooftiger is fulfilled with the handing over of the ordered goods to the transport company.

Section 3 - Price, customs duties and shipping costs

3.1 The prices stated at the time of the order shall apply. The prices stated are final prices, i.e. they include the applicable statutory value added tax (VAT).

3.2 Shipping costs except from customs duties are covered by wooftiger.

3.3 Please note that when shipping abroad, the Swiss VAT is automatically deducted in the shopping cart, but that local VAT and customs duties may apply upon receipt of the ordered goods. wooftiger does not cover customs duties.

Section 4 - Payment

4.1. wooftiger offers payment by credit card, Twint or Paypal. wooftiger reserves the right to refuse certain payment methods or to refer the customer to other payment methods.

4.2. Any costs for money transfers shall be borne by the customer.

Section 5 - Return

wooftiger does not grant any returns.

Section 6 - Refunds

wooftiger does not grant any refunds.

After reviewing the returned merchandise, we will notify you by email of the approval or denial of the refund.

Section 7 - Warranties

wooftiger does not warrant products to be free from defects and disclaims all warranties. In particular, rescission, reduction and substitute performance are excluded.

Section 8 - Liability

Any possible liability arising in connection with the sale or delivery of products by wooftiger or the use of this website is limited to the extent possible under applicable law. The amount of any possible claim based on wooftiger's liability is furthermore limited to the purchase price of the respective product sold.

wooftiger assumes no liability for the descriptions of third parties, in particular of customers who publish customer reviews in the context of the online store or our social media presence.

9 - Severability clause

Should individual provisions of this contract, including these regulations, be or become invalid in whole or in part, or should this contract contain a loophole, this shall not affect the validity of the remaining provisions or parts of such provisions. The invalid or missing provisions shall be replaced by the respective statutory provisions.

Section 10 - Applicable law and place of jurisdiction

This Agreement and all legal relations arising hereunder shall be governed by Swiss law. The United Nations Convention on Contracts for the International Sale of Goods (CISG) is expressly excluded and shall not apply. In the case of consumer contracts, this choice of law shall only apply to the extent that the protection granted is not withdrawn by mandatory provisions of the law of the country in which the consumer has his habitual residence.

The exclusive place of jurisdiction for all disputes in connection with this contract shall be the courts in Zurich, Switzerland. In the case of consumer contracts, the courts of the consumer's domicile in Switzerland shall have exclusive jurisdiction.

Section 11 - Changes to the General Terms and Conditions

wooftiger reserves the right to change, update or replace these Terms and Conditions at any time without notice.



Terms of Use

Section 1 - Scope of application

The following terms and conditions govern the relationship between wooftiger and users of the www.wooftiger.com website. By using this website, you agree to be bound by the following terms of use and privacy policy..

Section 2 - Use of the website

- for unlawful purposes;

- solicit or participate in any unlawful activity by others;

- infringe our intellectual property rights or the intellectual property rights of others;

- Harass, abuse, insult, injure, defame, slander, disparage, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability;

- Transmit false or misleading information;

- Upload or transmit viruses or other types of malicious code that in any way interfere or may interfere with the functionality or operation of the Service or any related website, other websites or the Internet;

- To collect or track the personal information of others;

- to engage in spam, phishing, pharm, pretext, spider, crawling or scraping;

- for any obscene or immoral purposes;

- to interfere with or circumvent the security features of the Service or any related website, other websites or the Internet.

wooftiger reserves the right to deny any user access to its website at any time.


Section 3 - Products and services

The user is not entitled to any products or services offered on this website. Wooftiger reserves the right to change or discontinue any services or products offered on this website. Wooftiger does not guarantee that the representation of the product on this website is identical to the original product.

Section 4 - IP Rights

Wooftiger owns the copyright and all other intellectual property rights in the Website and its content.

Section 5 - Third Party Content

The Website contains hyperlinks leading to third party websites or access to tools offered by third parties. Wooftiger has no influence on their design and content and therefore assumes no responsibility for the accuracy, timeliness, completeness and/or content of the information provided there.

Section 6 - Liability

To the extent permitted by law, wooftiger is not liable for the accuracy of the information on wooftiger's website, nor for the content disseminated on wooftiger's website, nor for any damages resulting therefrom. This applies to all types of damage, in particular damage caused by errors, delays or interruptions in transmission, in the event of malfunctions of technical equipment and services, incorrect content, loss or deletion of data, viruses or in any other way during the use of this website.

Section 7 - Compensation

The user agrees to indemnify wooftiger and all its affiliated companies and persons against any claims or demands by third parties arising from the use of this website and its contents not in accordance with the contract.

Section 8 - Changes to the terms of use

wooftiger reserves the right to modify, update or replace these Terms of Use at any time without notice.


wooftiger Privacy Policy

This Privacy Policy describes how your personal information is collected, used and shared when you use or make a purchase from (the "Site")..

Personal Information We Collect

When you visit the Website, we automatically collect certain information about your device, including web browser information, IP address, time zone, and some of the cookies installed on your device. As you navigate the Site, we also collect information about the individual web pages or products you access, the websites or search terms that led you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information."

We collect device information using the following technologies:

- "Cookies" are data files that are stored on a device or computer and often contain an anonymous unique identifier. More information about cookies and how to disable cookies can be found at http://www.allaboutcookies.org.
- "Log files" log actions on the website and collect data such as IP address, browser type, Internet service provider, referring/exit pages, and date/time stamp.
- "Web beacons," "tags," and "pixels" are electronic files used to collect information about how you navigate the Website.

When you make a purchase or attempt to make a purchase on the Site, we also collect certain information about you. This includes your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "order information."

By "personal information" in this Privacy Policy, we mean both device information and order information.

How do we use your personal information?

We generally use the Order Information we collect to fulfill orders we receive through the Site (including, but not limited to, processing your payment information, providing shipping, and sending you invoices and/or order confirmations).

In addition, we use this order information to:

Communicate with you;
Review our orders for potential risk or fraud; and

Provide you with information or advertising related to our products or services, if consistent with your privacy preferences. br data-sanitized-data-mce-fragment="1">
We use the device information we collect to check for potential risks and fraud (in particular, your IP address) and generally to improve and optimize our website (for example, using analytics about our customers' browsing behaviour and interaction with the website, and to evaluate the success of our marketing and advertising campaigns).

Disclosure of your personal data

We share your personal data with third parties who assist us in using your personal data as described above. For example, we use Shopify to operate our online store. For more information about how Shopify uses your personal data, please see here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site. More information about how Google uses your personal data can be found here: https://policies.google.com/privacy?hl=de. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For more information about how targeted advertising works, please see the Network Advertising Initiative ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted ads here:

GOOGLE - https://www.google.com/settings/ads/anonymous

In addition, you can opt out of some of these services through the Digital Advertising Alliance's opt-out portal: http://optout.aboutads.info/.

Do not track

Please be advised that if we receive a "Do Not Track" signal from your browser, we will not change our website's data collection and usage practices.

Your Rights

If you are a European resident, you have the right to access the personal data we hold about you and to request that it be corrected, updated or deleted. If you wish to exercise this right, contact us using the contact details below.
If you are a European resident, please also note that we process your data to fulfill contracts with you (e.g., if you place an order through the Site) or to pursue our legitimate business interests as described above. Please also note that your data will be transferred outside of Europe, including Canada and the United States.

Retention of Data

When you place an order through the Site, we retain your order information for our records unless you request us to delete that information.


We may occasionally change this Privacy Policy to reflect changes in our practices, or for other operational, legal or regulatory reasons.


For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at office@wooftiger.com.